At Lantinga Vita, we offer a Quality Guarantee on all our products. This means that our products carry a guarantee against defects in materials and workmanship. We will repair any problems you have with your products, taking into consideration normal wear and tear of the purchased product.
All of our products are designed and made to be durable, so if the quality or performance of an item has not met your expectations, you can bring it back and we will either repair it or replace it, at our discretion.
However, even quality items have a practical lifespan, so we do not cover damage caused by accident, improper use, normal wear and tear, or the natural breakdown of colours and materials over extended time and use. However, we can repair them for a reasonable cost.
We believe in carefully designing the products we make and, with your help, taking care of them to ensure that they last as long as possible. If you have a problem with one of our products and would like a repair or exchange, or if you have any questions about our Quality Guarantee, please contact us.